Frequently Asked Questions
We accept payment by PayPal, Visa, MasterCard and Ideal. Ideal payments are on request by texting +31 6 34513836
We do everything within our power to dispatch all orders placed before 15:00 on the same day, or the following business day. During busy periods, your order will be shipped between 1 to 5 business days. As soon as the order has been dispatched, you’ll get an email confirmation with tracking details – remember to check your Junk folder if you didn’t receive the mail.
All orders are shipped from The Netherlands, therefore customers from outside the EU would typically be required to pay the relevant duty and custom taxes for an order that is shipped internationally.
Orders on backorder can take up to 45 working days to be stocked.
Situations in the world can determine the delivery of backorder stock. War, economical conflicts between countries, holidays etc. We manage our stock daily so we try to manufacture new stock as soon as possible, but we can not manage all external factors.
Orders on pre-order can take up to 100 working days to be stocked.
These items will be purchased in bulk at our Factory, that will custom make them for us. Due to large queues can these order take up to 100 working days to be stocked.
We are happy to accept a return request within 14 days of the purchase date. All postage and handling costs will be incurred by the customer, not Stylizh Gym. Stylizh Gym is not responsible for return packages if the package doesn’t reach us, so please retain your proof of postage. Returns are processed within 5 business days of being received at our warehouse and once your return has been processed you will be sent an email confirmation. We do not process exchanges but can provide either a store credit or refund for the item’s returned.All prices for items on sale are only valid during the sale period and as such we do not credit or refund a price difference for items purchased outside of that sale period. Outlet items are non-refundable and cannot be exchanged or returned.All returned items must be in original unworn condition with tags attached. Any items of clothing returned with makeup and/or tan stains will automatically be rejected and returned to you. The dry cleaning costs will be deducted(€ 8,-) from the purchase price of returned items that smell like smoke, sweat etc.
You must enter the discount code at the checkout page in the ‘coupon code’ field and then click ‘apply code’.All prices for items on sale are only valid during the sale period and as such Stylizh Gym do not credit or refund a price difference for items purchased outside of that sale period. Items purchased on sale/special are non-refundable and cannot be exchanged or returned. Any discount/coupon codes are not eligible with any existing sales/promotion items.Discount/coupon codes are not eligible with any existing sales/promotion items, this includes bundles and gift cards.
Under the Order Tab you must make a Refund or Exchange request.
When you are out of your 14 days period, you are not able to make a refund or exhange.
Yes we do use our mailing list to give you all once a month a update when a order is extremely delayed.
(Almost) Daily updates can also be seen/heared on Tiktok or Instagram in Live sessions or posts.
We do everything in our power to get you updated. When you do have a question about your order, you can always contact us by mail: email@example.com or you can fill in the form on the contact page.